Legal Aid ACT Information Access
Under the Freedom of Information Act 2016 we must proactively release certain government information.
Legal Aid Commission Open Access Policy
Our Open Access and Freedom of Information policies detail the roles and responsibilities of our staff to meet open access requirements.
Legal Aid Commission Open Access Strategy
The Legal Aid Commission Open Access Strategy outlines our commitment to meeting the requirements of the Act.
Disclosure Log
The Legal Aid ACT disclosure log details requests made under the Freedom of Information Act 2016 and promotes transparency by providing public access to released information.
Our Organisation
Legal Aid ACT is the name under which the Legal Aid Commission (ACT) carries out its functions.
Client Service Charter
The service charter is our commitment to promote a just society in the Australian Capital Territory.
Grants administered by Legal Aid ACT
Grants administered by Legal Aid ACT.
Annual Report 2023-2024
Our annual report provides information about how we work, highlights of the year in review, our funding sources, our in-house practice and how we work with private legal practitioners.
Budget Papers - Budget 2024-25
The 2024-25 Budget is presented in two papers and a series of agency Budget Statements.
FOI & Privacy | Legal Aid ACT
This Privacy Policy outlines how Legal Aid ACT manages the information you provide to us, including health information. All of this is referred to as ‘personal information’ in this policy. We do this in accordance with the privacy principles contained in the Information Privacy Act 2014 and the Health Records (Privacy and Access) Act 1997.
Guidelines
Legal Assistance Guidelines made in accordance with the Legal Aid Act 1977.
Practice Standards
Practice Standards determined by the Commission for private legal practitioners on the Legal Aid ACT General Panel.
Legal Aid Act
Legal Aid Commission (ACT) Enterprise Agreement 2023-2026
Legal Aid Commission (ACT) Enterprise Agreement 2023-2026.
Flexible Working Arrangements
Legal Aid recognises the need to provide sufficient support and flexibility at the workplace to support employees in achieving work and life balance.
Managing Workload & Job Demands
Legal Aid aims to ensure all employees feel safe and supported at work because their health and wellbeing is prioritised, diversity is embraced, and workloads are managed. To protect the health and wellbeing of our staff and ensure we can provide a high-quality service, workload and job demands should be planned and managed to prevent or reduce the impact of work-related stress.
Bullying & Harassment Policy
Bullying and harassment, including sexual harassment and discrimination, in the workplace is unacceptable and is not tolerated in Legal Aid or any other workspaces Legal Aid employees attend.
Complaints Handling Policy
Legal Aid has the responsibility to deal with complaints professionally, efficiently and impartially; keep complainants informed of the progress and outcome of enquiries; provide clear reasons for our decisions; and treat complainants with courtesy and respect.